The goal of membership is consistency in order to keep your skin healthy and glowing. That said, we understand life gets busy! Your facial benefit stays on your account for 3 months, so you have that time period to use it. You can also turn the value of a membership facial benefit into a gift card of the same value, or gift the facial to a friend or family member. 

If you are heading on vacation or just need a couple of months off, we also offer the ability to pause your membership for up to 3 months per year. That can be 3 consecutive months or separate occasions that add up to a total of 3 months per year. The same 3-month policy applies to both monthly and bimonthly members. For any of these options, all you need to do is fill out the Membership Adjustment Form or reach out to your studio and we'll take care of the rest.

If you wish to cancel your membership after signing up, just fill out this online Membership Adjustment Form or reach out to your studio. Our team will be happy to help you get the cancellation process started (though we’ll be sad to see you go!) Kindly note that you have 30 days to cancel after initial sign-up. After that, we require one membership term's notice for all membership cancellations (30 days for monthly members and 60 days for bimonthly members).

Yes, you can use your membership at any Heyday location. This enables you to keep up with your skincare routine even if you’re traveling. Check out our Heyday locations throughout the U.S.

No, we do not have a minimum commitment period. After initial membership enrollment, you have 30 days to cancel, effective immediately. After that point, please note that we require one membership term’s written notice (30 days for monthly members and 60 days for bimonthly members) for all membership cancellations. Cancellation requests can be submitted through our Membership Adjustment Form.