What Should I Know Before I Go?
If you’re using a topical prescription—like a retinol—pause use three days before your treatment. There’s nothing special to keep in mind in terms of dress, except for the fact that skincare does extend to just below the jawline, so maybe think twice before putting on that turtleneck.
How Do I Check In?
If it’s your first time here, you’ll complete a skin history form that informs your Skin Therapist of any skin conditions or allergies you may have. The information you provide plus the notes your Skin Therapist takes during each facial will be stored in a secure profile, so that every time you come in, your expert can put your best face forward.
Please note that effective September 20, 2021, Heyday employees and customers will be required to show proof of COVID-19 vaccination to enter into all Heyday shops until further notice.
What Happens During The Treatment?
Your Skin Therapist will greet you in the waiting area when it’s time for your appointment before guiding you back to your treatment room. There will be space to stash any bags, coats, or belongings, plus charge your phone if you’d like.
Keep in mind, Heyday isn’t a “spa”—rooms are semi-private, music will be playing over the speakers (our co-founder/playlist creator describes our chill tunage as “modern soul meets downtempo electro”), and you will not be getting undressed and into a robe.
Instead, you’ll get comfortable on your treatment bed and simply enjoy your facial. If you’d like an extra layer of comfort or warmth, we do have freshly laundered blankets available, so don’t hesitate to ask or say ‘yes’ when your Skin Therapist offers you one. Once you’re settled, the first step is an oil cleanse to remove products like sunscreen and makeup, so we have a fresh canvas to work with.
“Then we do a full skin analysis. We're looking for your skin type and any conditions that are present on the skin to assess how we can achieve your skin goals,” says Heyday Skincare Educator Chrissy Carrano.
This is a dynamic analysis, where you’ll be encouraged to voice your own personal skin goals and your at-home skincare routine (This is not a test! We’re just checking in.) A key part of the Heyday facial is the education component. Your Skin Therapist will point out important elements and ingredients they utilize during the treatment, as well as tips you can take home with you. Plus, feel free to ask as many questions as you have!
Based on their analysis, your Skin Therapist will map out your unique treatment—from the products they’ll be using to any enhancements they recommend.
From here on out, your experience is entirely unique to you and your skin. This could include any of the following: professional exfoliation, a series of mask treatments, extractions, and facial massage. Just close your eyes and relax.
“Facial massage is my favorite part of a treatment because it is so calming and relaxing for both me and my client. Sleeping clients just lets me know I’m doing a good job,” says Heyday Skin Therapist Veronica Rodriguez.
What About Enhancements?
Your Skin Therapist may have recommended an enhancement, which you opt in and out of to be added to supercharge your facial. Our enhancements include:
- Gua Sha: An ancient Chinese massage technique that detoxifies and lifts skin by increasing lymphatic flow and toning facial muscles.
- LED Light Therapy: LED lights that stimulate skin cells and calm inflammation. Red light reduces the appearance of fine lines and wrinkles while Blue light kills breakout-causing bacteria.
- Microdermabrasion: A physical exfoliation that reduces congestion and the appearance of sun damage, leaving the skin softer and rejuvenated.
- Professional Peel: A no-downtime, chemical exfoliation targeted to your skin’s specific needs, such as hyperpigmentation, breakouts, or signs of aging.
How Do I Check Out?
If your facial is during daylight hours, your Skin Therapist will apply sunscreen and lip balm as a final step, and just the latter if it’s during the evening. Then, you’ll be guided to the waiting area, wherein your Skin Therapist may show you any products they recommended during your treatment. Take time to browse our shelves, ask questions, and if anything strikes your fancy, you can purchase products in-store or on our site. Then it’s time to check out! A host will ring you up for your treatment and products on an accessible tablet for heightened ease.
What Should I Know Post-Facial?
You’ll be sent a recap of your facial via email, with any notes from your Skin Therapists plus product recommendations they may have for your routine. Plus, here are some FAQs we get about the post-facial experience:
Can I wear makeup? Feel free to apply makeup after a facial, but we recommend being extra thorough with sanitation to avoid undoing any of the benefits from your recent facial. Clean makeup brushes are always your friend!
Can I work out? Our facials are very safe, so you'll be able to go right back to your activities. That being said, we don't recommend exercising immediately after facials in which you've received a microdermabrasion or a peel.
What should I know if I’ve received a Peel or Microderm treatment? If you’ve received one of these enhancements there are a few things to keep in mind—from how to deal with skin “purging” to which topicals to avoid so make sure to read over our Peel & Microderm FAQ page.
See You Next Month!
We recommend coming in for a facial each month, as this is in sync with your skin cells’ turnover cycle. This way, your Skin Therapist gets to work with a fresh layer each time and we can keep progressively working toward your skin goals. See you in the shop soon!